프로젝트관리 방법론의 도입이 조직혁신과 성과에 미치는 영향

초록

The purpose of this study is to identify the motivations for adopting project management methodologies in firms, analyze the impact of these motivations on the internalization processes, such as the learning and growth of the methodologies, and verify the detailed impacts of these processes on organizational innovation and performance. In order to measure financial and non-financial performance, this study analyzes data collected from 151 survey questionnaires sent to firms, and proposes the DPSC model based on the results. As a result of this study, it was found that external pressure does not affect the learning and growth of the organization directly. However, internal factors were shown to mediate the effects of external factors as well as have a directly significant effect on the learning and growth of the organization. The conclusion also shows that the learning and growth of the organization has a positive impact on the improvement of internal business processes and customer satisfaction, and the improvement of internal business processes positively affects customer satisfaction. However, it was also found that only the improvement of internal business processes has a positive impact on financial performance, whereas customer satisfaction does not have any effect.

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