인터랙션 디자인 기반의 체험형 전시 공간에서 관람객 경험디자인 만족도 연구

초록

(Research Backgrounds and purposes) Modern exhibitions should not merely display exhibits, but should value the interaction between visitors, space and exhibits. The interaction design develops the display format from static to dynamic, transforms the actual scene from virtual scene to enhance the sensory experience in exhibition space. The purpose of this study was to examine the satisfaction of the experience in the exhibition space for visitors in an interactive design-based exhibition space. Through this, we will present the direction in which interactive design-based, hands-on exhibition space should move forward. (Research subjects and methods) This research method carried out the study in parallel with the methods of literature survey, case study and survey. The subject of this study is to select two exhibitions in Seoul since 2018 and divide visitors who have visited them into children's and adult groups and conduct them in the following research methods. First, the theoretical background and elements were sorted out through literature research. Second, we studied the experience design and proposed assessment items based on it. Third, we selected cases and surveyed visitors using assessment items to analyze the characteristics of the experience design, identify the satisfaction level, and analyze the causes. (Result) The satisfaction level of the adult group was higher than that of the child group. The adult group was satisfied with various forms of display, information sharing and meaningful sensibility formation, and was dissatisfied with the lack of music and the inability to touch the work. The children's group was satisfied with the new experience, various types of work, and showed the cause of dissatisfaction with the inability to touch the work and the difficulty of the exhibition subject. (Conclusion) This study examined the three characteristics of participation, dynamism and associativity through the expression characteristics of empirical design applied in interactive design-based exhibition space and looked at the satisfaction of visitors' experience design. First, among the expressive characteristics of participatory, satisfaction was shown in the order of visual, auditory, and perceptual. Second, among the characteristics of expression of dynamism, visitors want to easily manipulate it through experience to make good use of the exhibition space and actively utilize various contents to show the flow of space through movement. Third, in the characteristic of expression of associativity, the satisfaction of associative expression was high, and scene expression would have to be able to elicit emotion from visitors and give new recognition. Future research should prepare a plan to use a medium that maximizes the effects of exhibition themes and interests, and provide hands-on exhibition space using various interaction designs centered on visitors.

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