CIPP 평가모형을 적용한 대기업 신입사원 입문교육 만족도에 관한 연구 –H그룹(기업집단)을 중심으로-

초록

The purpose of this study is to improve performance and reinforce competitiveness through the effective new employee training program by analysing the factors that have relevance to new employee training program's satisfaction. For this study, CIPP(Context-Input-Process-Product) evaluation model was used and the questionnaire was asked to 171 learners who participated in the new employee training program by H corporation(Business Group). Descriptive statistics, factor analysis and regression analysis were conducted to obtain the results. The results of this study are as follow. First, critical factors affecting learners' satisfaction were in the order of 'training environment', 'training needs', 'training performance' ‘training progressing', 'training support', ’training management’ and 'training activity’. Second, the variables that have relevance to course satisfaction of new employee’ satisfaction were 'training performance', ‘training management’, ‘training progressing’, ‘training needs’, and ‘training activity’. Also, 'training environment' is considered important. However, focusing on result of training and training activities that adapted various teaching methods and strategies which considering learners’ characteristics has more positive influence on entrance training. Third, ‘training activity' and ‘training management’ should be more highlighted in that they considerably influence the participants' satisfaction yet the recognition level of participants on them were relatively low. Prior to this, organization support system must be established. The result of this study is expected to contribute to suggesting the essential factors to design and manage new employee training programs.

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