항공승무원의 업무 관련 심리적 불안감과 이로 인한 수면 장애의 원인 고찰에 관한 연구

초록

The purpose of this study is to investigate the causes of sleep disorders experienced by large airline cabin crew, and to investigate which factors have the greatest effect on sleep disorders. From December 2018 to March 2019, this survey was conducted with cabin crew including interns, and a total of 300 questions were distributed via electronically on social networking services and on paper as well. The collected data were analyzed using the SPSS Statistics 21.0 Statistical Packaging Program. Frequency analysis was used to identify the characteristics of the sample, and factor analysis and reliability analysis (Cronbach’s coefficient) were used to test the reliability and validity of each variable. In addition, the AMOS program was used to analyze the effects of variables using a structured model. Statistical analysis for hypothesis testing showed that nonstandard work schedules, jet lag, organizational socialization, and psychological anxiety had a statistically significant effect, and that ready for flight and burn out did not have a significant effect. Thus, the hypotheses H1, H3, H4, H6 were adopted and H2, H5 were rejected. In addition, the analysis of whether the difference of rank in the influence of each variable on psychological anxiety and psychological anxiety on sleep disorders has not been moderated. In other words, it was concluded that the difference of position did not affect sleep disorders along with psychological anxiety.

키워드