Designing Interactive Web-GIS Dashboards for Data-Driven Emergency Management in Smart Cities

초록

In the context of smart cities, emergency management is an important area to improve the safety and quality of life in cities by responding to the occurrence of unpredictable emergency situations. This research designed interactive Web-GIS dashboards to support smart city emergency management decisions. User-centered and agile UX approaches defined key features aligned with response personnel’s information needs during crisis situations. The resulting prototypes integrate real-time city data feeds and CCTV footage into a visualized map interface that could effectively provide emergency responders with the information they needed. UI design was improved through heuristic usability testing for users within the actual emergency response organization. The dashboards enable data-driven collaboration and coordinated response by emergency managers. It is expected that the dashboard designed in this study can be utilized to improve the efficiency of the smart city emergency management system and the ability to respond to emergency situations.

키워드