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Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
- Han, Heesup;
- Yu, Jongsik;
- Hyun, Sunghyup Sean
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WEB OF SCIENCE
39Citations
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48초록
本研究旨在制定一个理论框架，通过考虑基于自然的解决方案 （NBS）、心理健康感知、满意度和转换障碍的影响来解释环保酒店客人的重新访问意图。NBS的较高阶结构包含四个一阶因素和作为主持人的转换障碍，已纳入拟议的概念框架。我们的理论模型包括这些因素和机制，并令人满意地说明了意图的差异。特别是，我们从结构分析中得到的实证结果验证了NBS二阶结构的充分性，从而显著提高了客人的心理健康感知能力。此外，我们从指标不变性测试的结果显示，转换障碍显著缓和了从满意到意图的联系。也发现了心理健康感知和满意度的中介作用。此外，研究假设将研究变量联系起来也得到了普遍支持。我们的发现可以帮助研究人员和从业人员制定战略，在酒店管理中有效地实施NBS.
키워드
Eco-friendly hotels; green spaces; surfaces; items; natural environment; nature-based solutions; switching barriers; mental health; CUSTOMER SATISFACTION; LIFE SATISFACTION; GREEN SPACES; ANTECEDENTS; SERVICE; ENVIRONMENT; IMPACT; CONSEQUENCES; COMMITMENT; EMPLOYEES
- 제목
- Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
- 저자
- Han, Heesup; Yu, Jongsik; Hyun, Sunghyup Sean
- 발행일
- 2020-07
- 유형
- Article
- 권
- 29
- 호
- 5
- 페이지
- 592 ~ 611