How will multifaceted trust impact domestic travel during the COVID-19 pandemic and subjective well-being? A comparison between Korea and the US

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초록

This study examines the impact of extended tourist trust constructs on domestic travel experiences, subjective well-being, and future travel intention in the pandemic. Data was obtained through a survey conducted on 1181 Korean and American domestic tourists. The results show that policy trust and destination trust have positive effects on travel frequency and satisfaction. Moreover, interactional trust positively impacted travel satisfaction. While both travel frequency and travel satisfaction have positive impacts on subjective well-being of travelers, travel satisfaction has a stronger impact on subjective well-being than travel frequency. However, certain relationships were influenced by national backgrounds (U·S vs. Korea).

키워드

COVID-19 pandemicPolicy trustDestination trustInteractional trustTravel experiencesSubjective well-beingTOURIST SATISFACTIONSCALE DEVELOPMENTINTENTIONLIFESERVICESQUALITYDESTINATIONSHOSPITALITYEXPERIENCEGOVERNMENT
제목
How will multifaceted trust impact domestic travel during the COVID-19 pandemic and subjective well-being? A comparison between Korea and the US
저자
Shin, HakseungKang, JuhyunPark, ChanghwanLee, Hoon
DOI
10.1016/j.tmp.2022.101033
발행일
2022-10
유형
Article
저널명
Tourism Management Perspectives
44
페이지
1 ~ 12