비대면 업무 내 무형식학습 상황에서의 컴퓨터 기반 협력학습(CSCL) 지원도구 비교・분석

초록

This study proposes how the Computer-Supported Collaborative Learning (CSCL) support tools can apply to informal learning in non-face-to-face work settings while recognizing that informal learning has taken place in face-to-face settings prior to COVID-19. First, nine functions are examined as components of interactive, representation, and guiding in a theoretical 3 x 3 x 3 framework. As a result, CSCL support tools did not provide arguments or concept mapping function. Next, the study proposes processes of informal learning using CSCL support tools in the work environment. The study results suggest that CSCL support tools should embrace cognitive flow by providing representation functions in informal learning environments.

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