상담자의 공감피로가 회복탄력성과 소진에 미치는 영향: 전문직 정체성의 조절된 매개효과

초록

This study examined the mediating effect of resilience on the relationship between counselors’ compassion fatigue and burnout, and whether professional identity moderates this mediation process. An online survey was conducted with 405 counselors nationawide, and the data was analyzed using SPSS 29.0 and PROCESS Macro 4.2. The results showed that resilience partially mediated the relationship between compassion fatigue and burnout, and professional identity significantly moderated the link between resilience and burnout. Furthermore, professional identity also moderated the indirect effect of compassion fatigue on burnout through resilience. These findings suggest that compassion fatigue negatively affects resilience, leading to burnout, and that professional identity can be a protective factor against this negative indirect effect. The study highlights the importance of education and training programs to strengthen counselors’ professional identity to prevent burnout.

키워드