국내기업의 개인 및 조직차원의 감성역량 규명 및 상대적 중요도 분석

초록

The importance of result centered Human Resource Development has been increased and due to this trends, the needs on the strategic approach towards roles and functions of HRD is strongly emphasized. This paper has conducted researches on the needs of the emotional competencies and it's relative importance that are needed in the Korean enterprises as to extend on the preceding researches. The purpose of this study is to drive the development of the emotional competency model to contribute HRD in Korean enterprises. Therefore, this research is conducted to scientifically verify the sensitivity competency through literature review, BEI, FGI and Delphi survey. The main findings according to the research questions are as follows; First, the emotional competency & competence integrated model consists of 2 categories which contain 6 main factors. A comprehensive approach had been taken in order to look deeply into the relationship between awareness and control. Second, through the AHP, it gained the result of relative importance of the emotional competencies. Looking at the each factor of the emotional competencies of individual domain, emotional awareness and emotional regulation was the most important competencies. Looking at the each factor of the emotional competence of organizational domain, group emotional regulation was the most important competence. The emotional competency and relative importance are given as a practical process for HRD in order to help them develop a new training program, which is based on the objective materials collected from the real business environment.

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