긱 워커(Gig worker)에 대한 통합적 문헌 고찰

초록

The purpose of this study is to synthesize research on gig workers to develop a better understanding of gig workers. We searched for peer-reviewed journal articles related to gig workers using the keywords ‘gig worker’ by utilizing RISS and ProQuest in May 2023. We conducted an integrative literature review of 167 articles and found that, first, the definitions of gig work and gig worker have been inconsistent. Second, theories related to gig workers include social exchange theory, job characteristics model theory, self-determination theory, distributive justice theory, job demands-resources theory, Theory X and Theory Y, expectancy theory, and career development theory. Third, research trends related to gig workers were addressed from five perspectives: 1) perceptions and attitudes of gig workers toward gig work, 2) perceptions and attitudes of gig workers toward themselves, 3) organizational perspectives on gig workers, 4) perspectives on keeping gig workers’ engagement and employment, and 5) career development perspectives of gig workers. Based on the findings, we discussed the current state of gig workers’ research in the HRD//HRM field and suggested implications for scholars and practitioners.

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