기술변화에 따른 IT 서비스업의 숙련 미스매칭 분석

초록

This study investigates for skills mismatching of the IT service sector in the flows of fast technology changes. It was conducted through an in-depth interview method for professional groups. There were differences in demand for skilled labor by business organizations and educators as providers of skilled labor. A five-point Likert scale was used. The degree of importance of 3.7 average point and the degree of satisfaction of 3.4 average point were responded for the set items in case of matching. In addition, the degree of importance of 3.79 average point and the satisfaction of 3.12 were responded in case of non-majored education students for IT. The skills desired from business organizations included multi-dimensional competencies and soft-skill items. For the reason of skills mismatching, business organizations presented ineffective specifications or divisions of the industrial manpower structure, and educational institutions selected the mismatching of time. Professional groups forecasted that the mismatching gap would expand in the future. To solve the gap, the participated professionals selected an industry-university institute collaboration course and gave an opinion to seek a method to foster manpower in the long-term perspective.

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