Vivid-memory formation through experiential value in the context of the international industrial exhibition

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WEB OF SCIENCE

31
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SCOPUS

34

초록

This study empirically tests the relationships between experiential value, vividness, storytelling intentions, and patronage intentions in the industrial exhibitions, and examines the moderating effect of mementos. A total of 211 respondents were recruited from visitors to the international game exhibition. According to the results, (1) three dimensions of experiential value (service excellence, playfulness, and aesthetics) had positive effects on vividness, (2) vividness positively influenced storytelling and patronage intentions, (3) storytelling intentions increased patronage intentions, and (4) mementos had a significant moderating effect on the relationship between vividness and storytelling intentions but not on the relationship between vividness and patronage intentions.

키워드

Vividnessexperiential valuemementosstorytelling intentionspatronage intentionsWORD-OF-MOUTHSUBJECTIVE PERSONAL INTROSPECTIONCUSTOMER VALUEAUTOBIOGRAPHICAL MEMORYSTORYTELLING THEORYVISITORSSATISFACTIONCONSUMPTIONINTENTIONSPSYCHOLOGY
제목
Vivid-memory formation through experiential value in the context of the international industrial exhibition
저자
Ahn, Young-jooHyun, Sunghyup SeanKim, Insin
DOI
10.1080/10548408.2016.1156617
발행일
2017-04
유형
Article
저널명
Journal of Travel and Tourism Marketing
34
3
페이지
291 ~ 311