기업 내 성과 개선을 위한 외부 전문 코치의 주요 역량 탐색

초록

The purpose of this study is to identify professional coach's competencies in Korea. In the study, a three-round delphi method was conducted with 17 certified professional coaches who achieved from KCA(Korea Coach Association) or ICF(International Coach Federation). The result of this study showed that the four domains of professional coach's competency were divided into understanding of coaching philosophy, communication skill, coaching process management, and performance management. In addition, the 18 required subordinate competencies related to the domain were drawn such as respecting diversity, confidence-building, a sense of responsibility, self-examination, coaching ethics-observance, listening skills and question skills above this. These foundings included not only core competencies in coach's skill and attitude elicited by ICF coaching competency model but also performance management domain and it's subdomains emphasized by korean companies today. The results of this study are expected to be a standard of professional coach's competencies. In addition, the results can to be used as the primary data for developing professional coach's competencies and to provide implications of foresting and utilizing their competencies.

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