국내 주요 온라인 커뮤니티의 혐오 표현 사용 양상에 관한 연구

초록

Despite the positive influence of online communities on facilitating information exchange and communications without spatial and temporal limitations, a high degree of freedom of online expressions also influences the creation and spread of hate speech. Given that the spread of online hate speech can have many negative effects on individuals and society, such as the promotion of cyber-violence, discrimination, and conflict, it is critical to understand types, degrees, and characteristics of online hate speech. Since various online communities have their own community identity and are formed by people with common values and interests, ways of interpreting and sharing specific topics are also likely to vary by community, which could also influence ways of hate speech. Despite such an important aspect, little research has comprehensively analyzed online hate speech from the data in various online communities. In this paper, we report characteristics and patterns of hate speech, based on the data of 183,488 hate expressions from six major online communities in South Korea. Our study results showed that the content dealt with by each community was highly different even for the same topic. In addition, our emotion analysis results revealed significant differences in the degree of hate speech by community. Finally, we discuss possible ways to reduce the creation and spread of online hate speech.

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