RECOLLECTION OF THE SEA CRUISE: THE ROLE OF CRUISE PHOTOS AND OTHER PASSENGERS ON THE SHIP

Citations

WEB OF SCIENCE

22
Citations

SCOPUS

26

초록

This study examines (1) which cruise experience induces the recollection of the cruise trip, (2) the role of recollection in cruisers' future behaviors, and (3) the moderating roles of photo purchases and interactions with other cruisers in the formation of recollection. This study analyzed an empirical data collected from 300 luxury cruisers. The results indicate that four dimensions of cruise experiences (education, entertainment, aesthetics, and escapism) generated the cruiser's recollection. In addition, photo purchases and interactions with other cruisers had significant moderating effects on the relationship between education and recollection. Finally, a cruiser's recollection enhanced behavioral intentions.

키워드

Cruise travelersluxury cruiseexperience economyrecollectionbehavioral intentionsphoto purchaseinteraction with other customersSERVICE EXPERIENCEPLACE ATTACHMENTSATISFACTIONMEMORYSTRATEGIESTOURISMIMPACTPERFORMANCECUSTOMERSTRAVELERS
제목
RECOLLECTION OF THE SEA CRUISE: THE ROLE OF CRUISE PHOTOS AND OTHER PASSENGERS ON THE SHIP
저자
Kang, JuheeManthiou, AikateriniKim, InsinHyun, Sunghyup Sean
DOI
10.1080/10548408.2015.1117409
발행일
2016-11
유형
Article
저널명
Journal of Travel and Tourism Marketing
33
9
페이지
1286 ~ 1308