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RECOLLECTION OF THE SEA CRUISE: THE ROLE OF CRUISE PHOTOS AND OTHER PASSENGERS ON THE SHIP
- Kang, Juhee;
- Manthiou, Aikaterini;
- Kim, Insin;
- Hyun, Sunghyup Sean
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26초록
This study examines (1) which cruise experience induces the recollection of the cruise trip, (2) the role of recollection in cruisers' future behaviors, and (3) the moderating roles of photo purchases and interactions with other cruisers in the formation of recollection. This study analyzed an empirical data collected from 300 luxury cruisers. The results indicate that four dimensions of cruise experiences (education, entertainment, aesthetics, and escapism) generated the cruiser's recollection. In addition, photo purchases and interactions with other cruisers had significant moderating effects on the relationship between education and recollection. Finally, a cruiser's recollection enhanced behavioral intentions.
키워드
Cruise travelers; luxury cruise; experience economy; recollection; behavioral intentions; photo purchase; interaction with other customers; SERVICE EXPERIENCE; PLACE ATTACHMENT; SATISFACTION; MEMORY; STRATEGIES; TOURISM; IMPACT; PERFORMANCE; CUSTOMERS; TRAVELERS
- 제목
- RECOLLECTION OF THE SEA CRUISE: THE ROLE OF CRUISE PHOTOS AND OTHER PASSENGERS ON THE SHIP
- 저자
- Kang, Juhee; Manthiou, Aikaterini; Kim, Insin; Hyun, Sunghyup Sean
- 발행일
- 2016-11
- 유형
- Article
- 권
- 33
- 호
- 9
- 페이지
- 1286 ~ 1308
- 언어
- ENG
- 출판사
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
- 발행국가
- 영국
- 분량
- 23 페이지
- ISSN
- E 1540-7306
P 1054-8408