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Kano Analysis on the Improvement of Specialized In-flight Service Utilizing Service Blueprint Focused on Young Kid Customers
- 제목
- Kano Analysis on the Improvement of Specialized In-flight Service Utilizing Service Blueprint Focused on Young Kid Customers
- 저자
- 조민호
- 발행일
- 2015-06-19
- 학회명
- International Tourism and Travel Studies Conference : TOURAVEL '15
- 개최지
- Point Hotel, Taksim