Kano Analysis on the Improvement of Specialized In-flight Service Utilizing Service Blueprint Focused on Young Kid Customers

제목
Kano Analysis on the Improvement of Specialized In-flight Service Utilizing Service Blueprint Focused on Young Kid Customers
저자
조민호
발행일
2015-06-19
학회명
International Tourism and Travel Studies Conference : TOURAVEL '15
개최지
Point Hotel, Taksim