서비스디자인 도구를 활용한 어린이 탄소중립 교육용 보드게임 개발과 활용 사례 연구

초록

The SDGs have recently been spreading across the education field, and this study focuses on environmental education. This study was inspired by the fact that learning through games is effective for the current generation, and customer journey maps are a tool used in the service design field to examine user needs and experiences. Therefore, this study aims to develop a carbon-neutral educational board game for children using service design tools and explore its use cases. Through theoretical exploration of cognition, identify the conditions for an effective educational board game. Based on these conditions, we develop a carbon-neutral educational board game. Then, we apply the customer journey map, a service design tool, to carbon neutral education and develop a new form of customer journey map. From a cognitive perspective, we derive the following conditions for developing a board game to induce effective learning: playful, graphical, and randomized. Based on these principles, we developed the “Carbon Footprint Game to Save the Earth” and the “A Day in the Life of the Earth” customer journey map. Through the game, learners naturally learn 30 habits that can reduce carbon emissions in their daily lives. Then, by filling out the customer journey map, learners can visualize the needs and experiences of humans and the global environment from their respective perspectives to deepen their analysis and understanding of the carbon emission issue. In this program, all eight learners analyzed and visually represented the impact of human actions on the global environment through customer journey maps. Post program interviews confirmed the effectiveness of the program, with students reporting that they had learned something new about carbon emissions and were willing to change their habits.

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