MZ세대 직장인의 대인관계 스트레스가 무계획여행의도에 미치는 영향에 관한 연구

초록

The purpose of this study is to examine the relationships among interpersonal stress, emotional exhaustion, reward expectancy, and unplanned travel intention among workplace employees from the MZ generation by applying Lazarus and Folkman’s Stress Appraisal-Coping Theory. Furthermore, this research aims to test the mediating effects of emotional fatigue and reward expectancy within these relationships. To achieve these objectives, the study was conducted in the following steps: 1. Analyzed the relationships among interpersonal stress, emotional exhaustion, reward expectancy, and unplanned travel intention among MZ generation employees. 2. Examined the mediating effects of emotional exhaustion and reward expectancy in the relationship between interpersonal stress and unplanned travel intention. 3. Investigated the direct relationship between interpersonal stress and unplanned travel intention. 4. Explored differences in unplanned travel intention based on demographic characteristics, specifically MBTI personality traits (E/I and J/P groups). The research utilized a questionnaire composed of measures for interpersonal stress, emotional fatigue, reward expectancy, unplanned travel intention, and demographic characteristics. All instruments were validated for their reliability and validity through expert reviews and a pilot study. Data collection was conducted via an online survey (Google) from July 17 to August 18, 2024. A total of 450 questionnaires were distributed, of which 431 valid responses were used for the final analysis. The data were analyzed using the SPSS 23.0 and AMOS 23.0 statistical programs. Analytical methods included frequency analysis, descriptive statistics, exploratory factor analysis, reliability analysis, confirmatory factor analysis, correlation analysis, model fit testing, hypothesis testing, and group difference analysis between MBTI types (E/I, J/P) and unplanned travel intention based on demographic characteristics. As a result of the study, interpersonal stress had a significant effect on the intention of unplanned travel.

키워드