공동디자인 과정에서 디자이너의 공감능력이 HCI디자인에 미치는 영향

초록

The effect of designer’s empathy level during the co-design process has been paid much attention. In this paper, two groups of designers conducted a ‘Nike vacuum cleaner’ co-design practice with potential users: empathetic and intuitive designers. The co-design process was analyzed with a thematic analysis and a semi-structured interview. The result indicates that the intuitive designer group tends to have ‘design fixation’ problems, and empathetic designers might achieve robust and coherent design quality but not efficiently.

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