국내 기업 재직자의 다양성, 형평성, 포용성 경험에 대한 현상학적 연구

초록

This study aimed to explore the essence of diversity, equity, and inclusion (DEI) experiences among employees in South Korean companies and to contribute to exploring the true meaning and realization intervention for DEI. Align in with the research purpose, the experiences of employees were analyzed following Giorgi's psychological phenomenological analysis procedure. The analysis results revealed the essence of employees' DEI experiences. First, the essence of employees' diversity experiences consisted of 3 categories and the categories were identified as: 1) Emptiness from effort originating from the sense of ‘having to do it', 2) Discomfort and exhaustion encountered in the conflict between change and existing order, and 3) Depth and shadow of diversity experience: Between yearning and perplexity. Second, the essence of equity experiences comprised 3 categories and the categories were found to be: 1) The wall of subjective equity experience and the helplessness felt before it, 2) Tension and bitterness created by imperfect fairness, and 3) Fairness felt in the heart: The power of culture and trust. Third, the essence of inclusion experiences consisted of 2 categories and the categories were revealed as: 1) The intersection of belongingness and anxiety regarding the act of revealing oneself as one is, and 2) Sacrifice and exhaustion in ideal value and realistic constraints. Fourth, the integrated approach to diversity, equity, and inclusion resulted in 1 category: Reinterpretation of value according to organizational realistic goals and priorities. This essence was found to reflect a compromise experienced amidst the disparity between ideal values and realistic constraints. Based on these findings, this study highlights that diversity, equity, and inclusion are closely linked to employees' subjective and emotional experiences, offering implications for discussions on employee experience management and strategic human resource development.

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