스마트 TV의 사용자 경험 차원에 대한 탐색적 연구 : 토픽모델링을 중심으로

초록

Recently, users express and share experiences using products through various channels. These review data are very useful for analyzing users' thoughts, and their importance is increasing. In this study, the user experience dimension of smart TV was analyzed using online review. Through the hybrid topic modeling approach, we tried to verify the 18 experience dimensions derived from previous studies. As a result of the study, the factors derived from previous studies were partially confirmed, and the research method attempted in this study proved that it was a method of deriving a significant experience dimension of smart TV. Based on these research results, this study intends to suggest specific methods for users to enhance the user experience of smart TVs.

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